Outreach Analyst, Energy Efficiency (Field-Based) Full Time

Your Role and Responsibilities

• Build and maintain strong partnerships with businesses located in Low-to-Moderate-Income (LMI) and Environmental Justice (EJ) communities to increase their participation in BGE’s energy efficiency initiatives.

• Proactively engage with trade allies, professional groups, and organizations serving LMI/EJ communities to raise awareness and encourage involvement in the programs.

• Identify participation barriers and craft community-relevant strategies to overcome them.

• Deliver targeted presentations to promote energy efficiency programs and represent BGE at trade shows, community events, and stakeholder meetings.

• Coordinate with LMI/EJ communities to plan and execute energy education events that promote awareness, education, and local support.

• Maintain open communication with participants and stakeholders to understand their needs and gather feedback on their experience.

• Assist program managers in developing outreach and marketing strategies to increase engagement.

• Prepare detailed status reports highlighting progress toward program goals, contractor engagement, and lead pipeline development.

• Support program operations through reporting, application reviews, forecasting, marketing efforts, and client communications.

• Travel locally 25%–75% of the time is required. Must have reliable transportation (mileage reimbursement available).

Minimum Qualifications

• Bachelor’s degree in Business, Energy, Communications, or a related field (experience may substitute for education on a year-for-year basis).

• At least 1 year of experience in community outreach, preferably with underserved or under-resourced groups.

• Bilingual fluency in English and Spanish or Chinese (reading, writing, and speaking).

• Valid driver’s license and access to a reliable vehicle (must pass a Motor Vehicle Records check).

Preferred Qualifications

• 1+ years of experience managing or promoting energy efficiency projects, especially with HVAC contractors, distributors, commercial property managers, government agencies, or retail sectors.

• Previous utility industry experience.

• Bilingual or multilingual capabilities.

• Ability to establish and maintain long-term community partnerships.

• Strong organizational skills with the ability to manage multiple priorities and deliver under tight deadlines.

• Passion for environmental and social justice.

• Exceptional communication skills, both verbal and written.

• Self-driven with a strong work ethic and adaptability.

• Business professionalism, including handling of confidential information.

• Skilled at working across organizational levels and with external partners.

• Knowledge of coalition building, community organizing, and grassroots program development.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Dynamics).

• Familiarity with building systems, lighting, or HVAC for energy efficiency.

• Understanding of Demand Side Management (DSM) program planning and economic analysis.